Customer Service Hours

Lottoland are happy to confirm we offer the following Service Hours for our Live Chat

Monday to Friday:
9.00am to 10.00pm (GMT)

Saturday and Sunday:
9.00am to 4.00pm (GMT)

How can I contact you on Live Chat?

Please use the Live Chat tab to the right hand side of the Landing Site.  Our Customer Service Operatives will be happy to answer your queries for you immediately.

Can I just send my question by e-mail?

Yes.  You can send us an e-mail to and we will respond to this message for you.  
Alternatively, you can use the 'Support & Feedback' tab to the right of the Landing Site to send an e-mail to us directly.

What are the times for Customer Service if I am not in the United Kingdom?

For our Players living in Central European Time, please add one hour onto the above times for your time zone.

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