Knowledge Base

  1. Current Topics 

    1. MegaMillions are changing their rules
    2. What is Magic Million on EuroMillions?
    3. Why does EuroMillions cost 50p less at Lottoland?
    4. Why are your jackpots bigger than those available on the official draws?
    5. Customer Service Hours for the United Kingdom
  2. About Lottoland 

    1. What is Lotto Betting?
    2. Are my winnings with Lottoland guaranteed to be paid out?
    3. Will my payment data be securely stored?
    4. Do you have a record of the Lottery draw results?
    5. Does Lottoland buy tickets for the Official Draw on my behalf?
  3. Submitting a Bet 

    1. Where can I view my Lotto bets and scratchcards on my account?
    2. How do I place a new lotto bet with my winnings?
    3. What is the Subscription feature?
    4. What is the JackpotHunt subscription?
    5. How the payment for your subscription works
  4. How to claim your winnings 

    1. How do I check my Lottoland bet after the draw to see how much I have won?
    2. How can I claim my winnings back to my Bank Card or Bank Account?
    3. Do I pay tax on my winnings?
    4. Jackpot Payout options
  5. Your Account 

    1. How do I open a new account?
    2. How do I edit my registered personal details on my Player Account?
    3. How can I reset my password?
    4. How do I unsubscribe from the Lottoland newsletter?
    5. How can I delete my account?
  6. Payment methods and information 

    1. Can I add more payment methods or delete old ones from my account?
    2. What do I do if the payment for the Lottoland bet does not work?
    3. How can I view the transactions on my Player Account?
    4. What are my options for payment?
  7. Scratchcard Games 

    1. Instant Millionaire Scratchcard
    2. 100K Scratchcard
    3. 777 Scratchcard
    4. 33 Chances Scratchcard
    5. Don't worry, be happy Scratchcard
  8. All articles 

    1. Instant Millionaire Scratchcard
    2. Can I add more payment methods or delete old ones from my account?
    3. How do I open a new account?
    4. How do I check my Lottoland bet after the draw to see how much I have won?
    5. Where can I view my Lotto bets and scratchcards on my account?

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